Bk567 Privacy Policy — Your data is safe with us

This Privacy Policy applies to all members using the bk567.click website and mobile app. The company operating the bk567 platform acts as the custodian of your data under this policy.

This policy explains what data we collect, why we collect it, how long we keep it, who we share it with, and how you can update or delete it. bk567 believes data protection is not just a legal obligation — it is our ethical responsibility to you.

Bk567 collects the following types of data as needed to provide its services:

We never collect sensitive information such as your bKash PIN, bank password, or card number — nor should we ever need to. If anyone claims to be a bk567 representative and asks for this information, it is a scam — report it to support immediately.

Bk567 collects information through several methods:

• Directly from you: During registration, KYC verification, deposit forms, and support contact.
• Automatically: When you use the bk567 website or app, device and usage information is collected through server logs, cookies, and analytics tools.
• From Payment Providers: When a transaction is completed via bKash, Nagad, or Rocket, only the transaction status and TrxID are received — your mobile banking PIN or password is never stored.
• From Identity Verification Services: The national ID photo you submit during KYC may be temporarily shared with a trusted third-party verification service — however, it is stored exclusively on bk567's secure servers.

Bk567 uses your data solely for the following purposes:

• Account Management: Confirming logins, keeping your account secure, and verifying your identity.
• Payment Processing: Processing deposits and withdrawals, and maintaining transaction history.
• Customer Support: Reviewing previous communications in order to respond accurately to your complaints or queries.
• Promotional Communications: Relevant offers sent based on your preferred games or sports (you can opt out at any time).
• Fraud Prevention: Detecting multiple accounts or suspicious activity.
• Legal obligations: Meeting regulatory requirements and complying with AML (Anti-Money Laundering) regulations.
• Platform Improvement: Improving the experience by identifying which features are used most.

Bk567 shares your data only in the specific cases listed below, and only to the extent strictly necessary:

• Payment provider: With bKash, Nagad, Rocket, and banks — solely to process transactions. Your full profile is never shared with these parties.
• Identity verification service: Trusted third-party verification providers are used in the KYC process — solely for the purpose of confirming your identity.
• Legal authorities: In response to a court order or a lawful request from a regulatory authority, we are obligated to cooperate. All such requests are verified before any action is taken.
• Technology Service Providers: For hosting, cybersecurity, and analytics services — all bound by contract not to use your data for personal purposes.

Your data is not shared with anyone outside the list above. No business partners or advertisers of bk567 have access to your membership information.

Bk567 does not retain your data longer than necessary. General guidelines:

• While Account Is Active: All data is retained — as it is necessary for service delivery.
• After Account Closure: Financial transaction records are generally kept for up to 5 years, as required by AML regulations and legal obligations.
• KYC documents: Stored on secure servers after verification. Deleted 3 years after account closure.
• Support Chat: Retained for up to 2 years after last contact.
• Log Files & Device Data: Kept for a maximum of 12 months.

Once the retention period expires, data is automatically deleted through secure methods.

Bk567 uses the following technologies to keep your data secure:

• 256-bit TLS/SSL: All communication between your browser and our servers is encrypted.
• AES-256 Encryption: Sensitive data stored in the database is kept in encrypted form.
• Firewall & DDoS Protection: Layered security to prevent unauthorized server access.
• Two-Factor Authentication (2FA): Additional verification is required for account access and large withdrawals.
• Security monitoring: An automated system runs 24/7 to detect suspicious activity.
• Regular security audits: Regular penetration testing is conducted by external cybersecurity experts.

Bk567 uses cookies on its website and app. Cookies are small data files stored on your device that help improve the quality of our services.

You can disable non-essential cookies at any time from your browser or device settings. However, disabling essential cookies may affect login functionality and security features.

Bk567 may send you bonus offers, match reminders, and new feature updates via SMS or email. If you prefer not to receive these messages:

• On the bk567 App Account Settings → Notifications to opt out of specific types of messages individually.
• To opt out of SMS, email our support team: support@bk567.click
• Every promotional email includes an "Unsubscribe" link at the bottom — clicking it will stop further email communications.

Even if you opt out of promotional messages, essential account communications — such as transaction confirmations and security alerts — will continue to be sent. These are part of the service.

If you have any questions, concerns, or requests regarding your data, please contact us directly:

• Email: support@bk567.click (Subject line: "Privacy Request")
• Live Chat: Click the chat icon at the bottom right of the bk567 website or app — available 24/7.

After receiving a request to delete or correct data, bk567 typically completes the process within 7 business days. If any data must be retained due to legal obligations, you will be clearly notified.